As we mentioned before, our services are mainly patient-centric. Our intention is to serve our patients better and satisfy all their needs so that they can make intelligent decisions for their health. To accomplish that, we offer the right tools and technologies for medical professionals so that they can serve their patients better. This site offers two sets of operations for managing and running any practice, and it has been divided in to two parts: Doctors or Administrators. It allows doctors to examine, diagnose/chart and prescribe medicines. Whereas, administrators can perform Patient Management, Office Management, Medical Records Management, Billing, Invoicing, Reporting, and more. Moreover, our system allows doctors to run their practice from anywhere: virtually or in-clinic. Especially, our Virtual Clinic can perform the entire office workflow for any practice like screening patient, registering patient, filling out patient’s intake form with all the information, checking insurance eligibility, scheduling appointment, sending reminder, collecting copay, following up with patient after visit, billing and more. These activities are mandatory for all practices whether doctor sees patients in-clinic or virtually. So, taking care of these activities upfront saves time, money and headaches for all practitioners. Not to mention, we also offer total solution of end-to-end office workflow management service in conjunction of our system and our own staff at a reasonable cost.Services for Doctors
Accepting new patients is done by gathering information through these forms: Patient Information, Insurance Information, Emergency Information, Privacy Form, Medical History, Scanned Insurance Card, Driver License, etc. You can also record & organize all EMR, EHR, and lab test results including immunization records for babies or young adults, and any ordered tests (Mammogram, X-Rays, MRI, etc.). You can share medical records/charts, send and prepare referral letters, send post-visit or “Thank You” notes, perform searches (for Doctors, Referrals, Hospitals, etc.), and do insurance checks & eligibility verification. Not to mention, patients can fillout all the forms from patient portal too.
Schedule appointments, approve appointments, send reminders for appointments, contact patients, make triage calls, and schedule reminders for daily medicine intake.
Manage Office Staff (e.g., New Staff Onboarding, Attendance, Scheduling, Assign work/projects, Monitor Staff Activities, and Manage Duty Roster/Schedules). Create work orders for office staff or triage nurses for home visits based on location/address, assign tasks and monitor staff attendance on the map in real time. Create a weekly, monthly or yearly “Duty Roster” for doctors and practitioners. Assign exam rooms for each patient. Order/Purchase office equipment/supplies. Manage documents (e.g., organizational policy, release forms, instructions, diet charts, standard instructions for surgery/procedure, etc.). Manage Lab/Clinics (inbound & outbound lab processing). Manage pharmacies. Keep track of all medical equipment thru assets management
This system has made medical billing much easier for doctors and office administrators. Based on the type of practice, a set of billing codes (with a short description for each code, with associated fees) are provided for biller to select from the drop-down menu when they are ready to bill for a certain service. After selecting a particular code and quantity or number of services, the system calculates the actual amount to be billed. It also offers option for Electronic Claims Processing, Electronic Remittance, Billing vs. Received Payments and managing the financial status of a practice based on Profit & Loss.
Allows office managers to create reports for Daily or Weekly or Monthly Activities Reports like Scheduled vs. Actual Patient Visits, Cancellations, Pre- or Post-Op Visits, Repeat vs. New Patient Enrollments, Average Daily Patient Inflow, Warnings & Risk Reports, future activities (e.g., Tomorrow’s Schedule), Income vs. Spending, and more.
Doctors can do medical charting and diagnosis easily from our portal. During this process, doctors can view all a patient’s records to provide the right diagnosis. It allows doctors to view a patient’s past medical history, test or lab results, a list of allergies, current medications, and more on the spot so that they can make intelligent decisions regarding a patient’s care.
Our E-Prescribing option allows doctors to prescribe medicines online and send the order directly to the pharmacy requested by the patient. During diagnosis, doctors can view a list of medicines available in the system to choose from based on their practice. They can also choose from their favorite list, or the most commonly used medicines, to prescribe. Doctors can even do refills easily by selecting the currently prescribed medicines of a current patient.
This system allows doctors to take SOAP notes easily by reviewing all the records easily on the spot. It allows doctors to save time by avoiding repetition or rewriting the same contents over and over, by offering features like cut/paste, option to highlight or annotate, abbreviate, hyperlinking, and more. It offers customized SOAP note templates for different practitioners based on their line of practice.
Our TeleDoc mobile app helps doctors and patients to meet online quickly and share problems promptly without waiting for a face-to-face appointment. This app helps patients to schedule an appointment and talk to their doctors from anywhere and anytime if they are feeling sick or need immediate help, especially before and after regular office hours. It can also avoid the hassle of wasting time in the waiting room by connecting them with you in minutes over live video. This experience can be just like an in-person office visit. Using TeleDoc, you will be able to checktheir vitals, read their medical history, learn their symptoms and finally, diagnose & prescribe them medicine over the phone, if insurance permits. This could be an excellent way to treat patients when they have minor symptoms like cold or flu that do not require an office visit. It might even be preferable for those infectious diseases that could be easily spreadable to others if patients are in a doctor’s office.